From the outside it’s unclear how things happen; but from the inside it’s clear as day. No, it’s not your bulletproof processes; it’s not your top down strategy; and it’s not your operating plans. It’s your people. At some level everything happens like this: An idea comes to you that......

There’s a natural hierarchy to work. Your job, if you choose to accept it is to climb the ladder of hierarchy rung-by-rung. Here’s how to go about it: Level 1. Work you can say no to – Say no to it. Say no effectively as you can, but say it.......

When you want to recognize people for their wonderful work, dollar-for-dollar, the best value on the planet is pizza. Research shows monetary rewards aren’t all that rewarding, and the thinking carries with pizza – you can buy bargain brand, wood-fired, free-range, vegan, or designer, the power of pizza is independent......

I’ve had some great teachers in my life, and I’m grateful for them. They taught me their hard-earned secrets, their simple secrets. Though each had their own special gifts, they all gave them in the same way – they asked the simplest questions. Today’s world is complex – everything interacts......

If you’re working in a company you like, and you want it to be around in the future, you want to know if it will grow. If you’re looking to move to a new company, you want to know if it has legs – you want to know if it......

It’s harder than ever to innovate, and getting harder. The focus on growth can be empowering, but when coupled with signed-in-blood accountability, empowering turns to puckering. It’s an unfair double-bind. Damned if you try something new and it doesn’t work, and damned if you stay the course and don’t hit......

Things are cyclic, but there seems to be no end to the crusade of continuous improvement. (Does anyone remember how the Crusades turned out?) If only to take the edge off, there needs to be an injection of absurdity. There’s no pressure with absurdity – no one expects an absurd......

Every day is a meeting-to-meeting sprint with no time for some of the favorite fundamentals like the bathroom and food. Though crazy, it’s the norm and no longer considered crazy. But it is crazy. When you’re too busy to answer emails that’s one thing, but when you’re too busy to......

There are two types of drivers – those that speed as a way of life and those that speed when they forget to pay attention. But for both, speed kills. For the everyday speeder, life is an opportunity to push limits and break rules. Every highway is a Formula One......