As leaders of people, we have a responsibility to help people grow. One of the best ways to help them grow is to put them in a position to do so. But what does that look like? Here’s a process and some questions to help you quantify your efforts to......

If you believe you can’t do something, you can’t. If you try something and it doesn’t work, you might be able to pull it off next time. If you believe you’re not good enough, you’re not. If you try something and it doesn’t work, you’re still good enough. If you......

If something’s in the way, call it by name and move it out of the way. If that something is a technical problem, figure out what’s blocking the solution and move it out of the way. If that something is a person, try to understand what’s motivating their blocking action.......

There are many tools to improve processes. The difficult part is not understanding the tools. The difficult part is choosing which tool to use. And to do that, you’ve got to understand the process as it is and let that inform which tool to use first. You’d think it an......

How do you spend your time? How much time do you spend on things you want to do? How much time do you spend on things you don’t want to do? How much time do you have left to change that? If you’re spending time on things you don’t like,......

What happens when you bring your whole self to work? Are you embraced, rejected, or ignored? If you’re not invited to meetings because you ask difficult questions, what does that say? When you call someone on their behavior, does that get you closer to a promotion? When you’ve done the......

When your friend is having a bad time of it, you don’t criticize, you empathize. When you think of your friend, you check in. When your friend is happy, you are happy with them. When your friend is lonely, you don’t ignore, you are right there with them. When your......

X: When will you be done with the project? Me: This work has never been done before, so I don’t know.   X: But the Leadership Team just asked me when the project will be done. So, what should I say? Me: Since nothing has changed since the last time......

What could we change to become happier? Happiness comes when our reality (how things really are) compares favorably with our expectations. If happiness comes from the comparison between how things are and our expectations, wouldn’t we be happier with any outcome if we change our expectations of the outcome? But......