The best gifts are the ones that demonstrate to the recipients that you understand them. You understand what they want; you understand their size (I’m and men’s large); you understand their favorite color; you know what they already have; you know what they’re missing, and you know what they need.......

If you see someone doing something that’s not quite right, you have a choice – call them on their behavior or let it go. In general, I have found it’s more effective to ignore behavior you deem unskillful if you can. If no one will get hurt, say nothing. If......

If you want to do a task, but you don’t have what you need, that’s waiting for a support resource. If you need a tool, but you don’t have it, you wait for a tool. If you need someone to do the task, but you don’t have anyone, you wait......

The stop, start, continue method (SSC) is a simple, yet powerful, way to plan your day, week and year. And though it’s simple, it’s not simplistic. And though it looks straightforward, it’s onion-like in its layers. Stop, start, continue (SSC) is interesting in that it’s forward-looking, present-looking, and rearward-looking at......

Do it for them, then explain. When the work is new for them, they don’t know how to do it. You’ve got to show them how to do it and explain everything. Tell them about your top-level approach; tell them why you focus on the new elements; show them how......

When it comes to strategy and tactics, there are a lot of definitions, a lot of disagreement, and a whole lot of confusion. When is it strategy? When is it tactics? Which is more important? How do they inform each other? Instead of definitions and disagreement, I want to start......

  What it takes to do new work.   Confidence to get it wrong and confidence to do it early and often. Purposeful misuse of worst practices in a way that makes them the right practices. Tolerance for not knowing what to do next and tolerance for those uncomfortable with......

As the world becomes more connected, it becomes smaller. And as it becomes smaller, competition becomes more severe. And as competition increases, work becomes more stressful. We live in a world where workloads increase, timelines get pulled in, metrics multiply and “accountability” is always the word of the day. And......

If you want to have an IoT (Internet of Things) program, you’ve got to connect your products. If you want to build trust, give without getting. If you need someone with experience in manufacturing automation, hire a pro. If the engineering team wants to spend a year playing with a......