If you’re asked to be faster, choose to be more effective. There’s nothing slower than being fast at something that doesn’t matter. If you’re given a goal to be more productive, instead, improve effectiveness. There’s nothing less productive than making the wrong thing. If you’re measured on efficiency, focus on......
When you have no slack time, you can’t start new projects. When you have no slack time, you can’t run toward the projects that need your help. When you have no slack time, you have no time to think. When you have no slack time, you have no time to......
When you design something, you create a solution to a collection of problems. But it goes far beyond creating the solution. You also must create objective evidence that demonstrates that the solution does, in fact, solve the problems. And the reason to generate this evidence is to help the organization......
If you see a problem, tell someone. But, also, tell them how you’d like to improve things. Once you see a problem, you have an obligation to seek a solution. Complaining is telling someone they have a problem but stopping short of offering solutions. To stop someone from complaining, ask......
People don’t leave a company because they feel appreciated. People don’t leave a company because they feel part of something bigger than themselves. People don’t leave a company because they see a huge financial upside if they stay. People don’t leave a company because they are treated with kindness and......
Creating new ideas is easy. Sit down, quiet your mind, and create a list of five new ideas. There. You’ve done it. Five new ideas. It didn’t take you a long time to create them. But ideas are cheap. Converting ideas into sellable products and selling them is difficult and......
We’ve heard a lot about long supply chains that have broken down, parts shortages, and long lead times. Granted, supply chains have been stressed, but we’ve designed out any sort of resiliency. Our supply chains are inflexible, our products are intolerant to variation and multiple sources for parts, and our......
I like to help people turn complex situations into several important learning objectives. I like to help people turn important learning objectives into tight project plans. I like to help people distill project plans into a single-page spreadsheet of who does what and when. I like to help people start......
Next year will be different, but we don’t know how it will be different. All we know is that it will be different. Some things will be the same and some will be different. The trouble is that we won’t know which is which until we do. We can speculate......
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