Since resources are expensive, it can be helpful to see the environment around your product as a source of inexpensive resources that can be modified to perform useful functions. Here are some examples. Gravity is a force you can use to do your bidding. Since gravity is always oriented toward......
If you want to improve the work, ask the people who do the work. They know the tools and templates. They know the ins and outs of the process. They know when and how to circumvent the process. And they know what will break if you try to change the......
Clearing a logjam is not about increasing the force of the water. It’s about moving one log out of the way, watching what happens, and choosing the next log to move. Crossing a raging river is not about pushing against the current. It’s about seeing what’s missing and using......
One of the best problems to solve for your customers is the problem they don’t know they have. If you can pull it off, you will create an entirely new value proposition for them and enable them to do things they cannot do today. But the problem is they can’t......
If you don’t know why you’re doing what you’re doing, you can try to remember why you started the whole thing or you can do something else. Either can remedy things, but how do you choose between them? If you’ve forgotten your “why”, maybe it’s worth forgetting or maybe something......
When cars run out of gas, they can no longer get the job done until their tanks are filled up. And it’s the same with people, except people are asked to keep on truckin’ even though their tanks are empty. When machines are used for a certain number of hours,......
Put together things that contradict yet make a wonderfully mismatched pair. Say things that contradict common misunderstandings. See the dark and dirty underside of things. Be more patient with people. Stomp on success. Dissent. Tell the truth even when it’s bad for your career. See what wasn’t but should have......
When someone tells you their truth, what do you do? Do you ask them to defend? Do you tell them what you think? Do you dismiss them? Do you listen? Do you believe them? When someone has the courage to tell you their truth, they demonstrate they trust you. If......
Praise happens when you tell someone they did something wonderful. Praise is virtually free and almost the most powerful force in the universe. When you tell someone what they did was amazing, they stand three inches taller. Right in front of you, they get taller. They grow. They expand. Don’t......
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