Changing your behavior is hard. Often, just wanting to change is insufficient, especially for change that runs deep. For deep change, on its own the want doesn’t cut it. What’s required is a powerful why. Why do you want to change? What’s your motivation? But all whys are not created......
All business processes are powered by people. Even with all our automation and standardization, nothing moves without people. And people are powered by language. Language is important. “Fix that so we don’t make any more mistakes.” Snarl words. “Figure out what we do well, and let’s do more of that.”......
When things don’t go as planned, you have a choice – look outside or look inside. Looking outside is about control and looking inside is about lack of control. When you look outside, what you’re saying is the universe didn’t behave per the plan, and you’re going to teach it......
There’s a natural desire to create comfort because, well, it’s comfortable. The parents of comfort are sameness and familiarity. To be comfortable we naturally seek out familiarity, and since we’re most familiar with what we did last time, we naturally want to repeat the past. Because we’re familiar with it......
There’s a natural tendency to simplify, to reduce, to narrow. In the name of problem solving, it’s narrow the scope, break it into small bites, and don’t worry about the subtle complexities. And for a lot of situations that works. But after years of fixing things one bite at a......
Everything is about speed – speed through process reengineering, waste elimination, standardization, modularity, design reuse. All valid, but not all that powerful. Real speed comes from avoiding rapid progress in the wrong direction, from avoiding a blistering pace on the wrong stuff. Real speed comes from saying no to the......
Product costs, without product thinking, drop 2% per year. With product thinking, product costs fall by 50%, and while your competitors’ profit margins drift downward, yours are too high to track by conventional methods. And your company is known for unending increases in stock price and long term investment in......
There are countless books, tools, processes, methodologies and frameworks for innovation. And cutting across all theory and practice, the biggest fundamental of innovation is fear. We define fear as bad because it limits new thinking and new actions, but there’s another way to look at it. We should look at......
Innovation, as a word, has become too big for its own good, and, as a word, is almost useless. Sure, it can be used to enable magical reinvention of business models and revolutionary products and technologies, but it can also be used to rationalize the rehash work we were going......
Shipulski On Design
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The Shipulski On Design
