Show them how the work is done. Ask them what they saw. Praise them for what they recognized and describe what they didn’t. Repeat Tell them how the work is done. You do some and they watch you, and they do some and you watch them. Ask them what they......
When there are too many projects, all the projects move too slowly. When there are too many projects, adding resources doesn’t help much and may make things worse. To speed up the important projects, stop the less important projects. There’s no better way. When there are too many projects, stopping......
You can’t see if you don’t look. You can’t look if you’re distracted. You can’t be distracted if you’re living in the present moment. You can’t live in the present moment if you’re sad about the past or afraid of the future. You can’t be sad about the past unless......
The projects you choose define the problems you solve. The problems you choose to solve define the novel value delivered to the customer. The people you choose to run the projects set the character of the projects. The choice of the projects’ character defines how the people feel about working......
You can solve problems that reduce the material costs of your products. You can solve problems that reduce the number of people that work at your company. You can solve problems that save your company money. You can solve problems that help your customers make progress. You can solve problems......
If you can’t imagine it, it’s impossible. But if you can imagine it, at worst it can only be almost impossible. Who controls your imagination? What you think about something affects you like it’s true, even when it isn’t. And what you think is true often isn’t. Are you responsible......
When there’s a disagreement between the stated strategy and the active projects, believe the active projects. When there’s a formal objective to reduce the number of meetings and the number of meetings doesn’t decrease, the desired outcome isn’t really desired. When there’s a desire to reduce costs and there’s no......
When you notice someone having a difficult time, take the time to check in with them. An in-person “Are you okay?” is probably the best way, but a phone call, text, or video chat will also do nicely. When you’re having a difficult time, when someone notices and checks in......
If you always want to be right, it’s time to ask new questions. If you want to listen well, don’t talk. If you want to start something new, stop something old. If you want to do it again for the third time. give someone else a chance. If you want......
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